Error codes

Can't connect to this network

Wi-Fi refuses to connect

What it means

Windows found the Wi-Fi network but could not join it.

Common causes

How to fix it

  1. Forget the network (Settings > Network > Wi-Fi > Manage known networks) and join it again.
  2. Update the Wi-Fi driver from the laptop or adapter maker.
  3. Restart the router and modem: power off for 30 seconds, then on again.
  4. Run Network reset if nothing else helps.