Code 5
The driver requested an unsupported operation
What it means
The driver asked Windows to do something the current Windows version or firmware does not support.
Common causes
- An old driver for an older Windows
- A laptop firmware or ACPI problem
- A vendor power-management tool interfering
How to fix it
- Install the newest driver from the laptop or device maker for your exact Windows version.
- Update the BIOS/UEFI if the maker lists a fix for your model.
- Remove battery or power-management tools from the maker that run in the background.
- If it is an old device, test it on the Windows version it was made for.