Error codes

ERR_INTERNET_DISCONNECTED

You are offline

What it means

The PC has no network connection at all.

Common causes

• Wi-Fi off or disconnected
• Cable unplugged
• Driver problem

How to fix it

1. Check Wi-Fi and airplane mode.
2. Reconnect the cable or Wi-Fi.
3. Update the network adapter driver.
4. Restart the router and modem: power off for 30 seconds, then on again.