Error codes

NVMe drive not detected

BIOS or Windows cannot see the SSD

What it means

The M.2 drive is not appearing where it should, either because of the slot, the firmware or the drive itself.

Common causes

How to fix it

  1. Power off, remove the drive and reseat it at an angle until the screw lines up.
  2. Check the board manual for M.2 slot sharing; move a SATA cable if the slot is shared.
  3. In the BIOS, set the storage mode to AHCI and look for the drive in the NVMe list.
  4. Test the drive in another M.2 slot or PC before returning it.