Error codes

0x800CCC0E

Outlook cannot connect to the server

What it means

Outlook could not open a connection to the mail server, so sending and receiving stopped.

Common causes

How to fix it

  1. Check the account settings against the provider's current IMAP/POP and SMTP page.
  2. Turn off the VPN and test; allow Outlook through the firewall.
  3. Disable the antivirus email scanner for a test.
  4. Repair the Office installation if the settings are correct.