Error codes

0x0000011B

Windows cannot connect to the printer

What it means

A shared network printer was refused after a Windows security update tightened printer connections.

Common causes

How to fix it

  1. Install all updates on both the PC that shares the printer and this PC.
  2. Add the printer by its IP address instead of through the share (Add device > Add manually > TCP/IP).
  3. Install the printer maker's current driver.