Error codes

0x00000BCB

Windows cannot connect to the printer

What it means

The shared printer was found but the connection failed, often because of credentials, a driver mismatch or a policy.

Common causes

How to fix it

  1. Open the share path (\\PC-NAME\Printer) in Explorer and sign in with an account that can print.
  2. Install the printer driver locally before connecting to the share.
  3. Add the printer by IP address instead of the share; it avoids the policy problem.
  4. On a work PC, ask IT whether Point-and-Print is blocked on purpose.