Error codes

There was a problem resetting your PC

Reset this PC failed

What it means

Windows could not reset itself, usually because the recovery image or a system file is damaged.

Common causes

• A damaged recovery partition or image
• Not enough free space
• A failed update left the component store broken

How to fix it

1. Free space on C: and retry with the power cable connected.
2. Run sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth before retrying.
3. Use a Windows USB stick: boot from it and choose Troubleshoot > Reset this PC.
4. If the recovery partition is gone, install Windows from the USB and copy your files back from a backup.