Error codes

Steam error -118

Unable to load web page

What it means

Steam's built-in browser could not reach the store or community pages.

Common causes

• Firewall or antivirus blocking steamwebhelper
• DNS problems

How to fix it

1. Allow Steam and steamwebhelper.exe through the firewall.
2. Flush DNS: run ipconfig /flushdns in Terminal, then reload the page.
3. Switch DNS to 1.1.1.1 if your provider's DNS is flaky.