Error codes

USB device not recognized

Device Descriptor Request Failed

What it means

Windows saw something plugged in but the device did not identify itself.

Common causes

How to fix it

  1. Try another cable and a USB port on the back of the PC.
  2. Shut down fully, unplug the PC for a minute, then start again.
  3. Turn off USB selective suspend: Power Options > Change plan settings > Advanced > USB settings.
  4. Update the chipset driver.