Error codes

0x0000010D

WDF_VIOLATION

What it means

A driver built on Microsoft's driver framework broke one of its rules. USB, keyboard and Bluetooth drivers are the usual suspects.

Common causes

• A faulty USB, keyboard or Bluetooth driver
• A broken update of such a driver

How to fix it

1. Unplug USB devices you added recently and test without them.
2. Think about what changed just before it started (new driver, app, update or hardware) and undo that first. System Restore can roll back drivers without touching your files.
3. Open the crash dump in WhoCrashed or BlueScreenView: it usually names the driver file that caused it (for example nvlddmkm.sys is the NVIDIA driver).
4. Update the graphics, chipset and network drivers from the maker's site (NVIDIA, AMD, Intel or your board vendor), not from a driver-updater tool.