Identify Your Exact Laptop Model and BIOS Version

**Win32_ComputerSystemProduct** holds the vendor's product name and the identifying number. That number is what the support site accepts.

Get-CimInstance Win32_ComputerSystemProduct | Select-Object Vendor,Name,Version,IdentifyingNumber
Get-CimInstance Win32_ComputerSystem | Select-Object Manufacturer,Model,SystemFamily,SystemSKUNumber

**Win32_BIOS** gives the SMBIOS version, the release date and the firmware type. A BIOS from three years ago explains a lot of device quirks.

Get-CimInstance Win32_BIOS | Select-Object Manufacturer,SMBIOSBIOSVersion,ReleaseDate,Version
Get-CimInstance Win32_BaseBoard | Select-Object Manufacturer,Product,Version,SerialNumber
Get-CimInstance Win32_ComputerSystem | Select-Object PCSystemType

Firmware updates from a vendor often require UEFI mode and a specific Secure Boot state. Knowing both avoids a failed flash.

$env:firmware_type
Confirm-SecureBootUEFI
Get-CimInstance Win32_ComputerSystem | Select-Object BootupState
Get-CimInstance -Namespace root\wmi -ClassName MS_SystemInformation | Select-Object BIOSVendor,BIOSVersion,BaseBoardProduct

The installed driver dates show whether the vendor package is actually applied. A generic Windows driver on a laptop chipset is a common reason for missing features.

Get-CimInstance Win32_PnPSignedDriver | Where-Object { $_.DeviceClass -in 'SYSTEM','PROCESSOR' } | Select-Object DeviceName,DriverVersion,DriverDate | Sort-Object DriverDate -Descending | Select-Object -First 10
Get-WindowsDriver -Online | Select-Object -First 5 Driver,ProviderName,Date

The product name on the sticker and the name in SMBIOS differ. Search the vendor site with the SMBIOS value, not the marketing name, and note the board revision.

Get-CimInstance Win32_ComputerSystemProduct | Select-Object -ExpandProperty Name
Get-CimInstance Win32_ComputerSystem | Select-Object -ExpandProperty Model
Start-Process 'https://support.microsoft.com'

A file with the model, serial and BIOS version saves a disassembly when the machine will not boot and you need the support page from another device.

$id = [pscustomobject]@{ Model=(Get-CimInstance Win32_ComputerSystem).Model; Serial=(Get-CimInstance Win32_BIOS).SerialNumber; Bios=(Get-CimInstance Win32_BIOS).SMBIOSBIOSVersion; Board=(Get-CimInstance Win32_BaseBoard).Product; Date=(Get-CimInstance Win32_BIOS).ReleaseDate }
$id | Format-List
$id | ConvertTo-Json | Set-Content "$env:USERPROFILE\laptop-identity.json"