Know which of the two stores you are using
Per-user fonts live under **LocalAppData** and are invisible to other accounts; system fonts live in **C:\Windows\Fonts**. Reading both paths tells you why a font works for you and not for a colleague.
Get-ChildItem "$env:LOCALAPPDATA\Microsoft\Windows\Fonts" | Select-Object Name,Length
Get-ChildItem C:\Windows\Fonts -Filter *.ttf | Measure-Object | Select-Object Count