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Gaming

Resolve Steam Cloud Save Conflicts

Two machines, one save file and a dialog that asks which side is right. Choosing wrong costs hours, so the dialog deserves thirty seconds of thought.

by@guidox updated:10/31/26 time:15 min level:Beginner tested on:Windows 11 24H2 works on:Windows 10, Windows 11 tools:Steam
TL;DR

Read both timestamps, **back up the local save folder first**, and let the **newer** file win. If both are plausible, copy the local folder aside and test the cloud version before you overwrite anything.

Before you start

Requirements

  • Steam
  • The game's save folder
  • Five minutes
Step by step

Instructions

01

Find out where the save lives

Steam's remote storage only knows about files the game registered. Some games keep saves in Documents, others in the install folder, and the dialog only mentions what it tracks.

%USERPROFILE%\ocuments\y Games
02

Copy the local folder aside

Before you answer the dialog, copy the whole save folder to the desktop. That single copy is the difference between a choice and a gamble.

⚠ warningSteam's own backup is a copy, not a version history. Once it uploads, the older file is gone.
03

Compare timestamps and content

The newer file is usually right, but a file can be newer and broken. Compare the size and, if the game shows a play time on the load screen, check that too.

04

Choose the side deliberately

Upload the local file when this machine has the progress you want; download the cloud file when the other machine does. Do not close the dialog with the window button, which often cancels and re-asks.

tipIf you are unsure, download the cloud version first and test it. The local copy is still on the desktop.
05

Let it settle before you quit

Wait for the cloud status to change from syncing to synced before you shut the machine down. Closing Steam mid-upload is how the next conflict starts.

06

Reduce the chance of a repeat

Play one machine at a time and let it sync before switching, or disable cloud saves for that game and move the folder yourself. A single source of truth beats a merge dialog.

Properties > General > Steam Cloud
Troubleshooting

Common issues

Both saves are from today

The clock on one machine is wrong, or both were played offline. Compare play time in the game's load menu.

The dialog appears on every launch

One machine is not uploading. Check the cloud status icon and the account, not the file.

The game no longer finds the save

It was restored to the wrong folder. Check the path the game documents, not the one Steam shows.

A save is corrupted after the choice

Restore the copy from the desktop and disable cloud saves until you can verify both sides.

FAQ

Frequently asked

Does Steam keep old versions?

No version history for most games. Your own copy is the only rollback.

Can I sync two PCs automatically?

Yes, one at a time. Simultaneous sessions are what creates the conflict.

How to undo this

Copy the backup folder from the desktop back into the save location and let Steam upload it. Disable cloud saves for that game if you want to manage the files yourself.

Changelog · 1 entry
  1. 2026-10-31
    First version
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